HfS Network

Category Archives: Absolutely Meaningless Comedy

A little summery "thank you" to all of you

Tune in, crank up the volume, or pop in your headphones in if you're in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks... we really do appreciate all your support. You've been part of one heck of a journey (so far)...

Comment

The healthcare payor BPO situation in 2011: Will Reform shatter a complacent industry?

Imagine what Tony would look like if he'd lost the bet!

Despite the value health care payors provide their customers, payors’ processes are complex, manually intensive, and prone to error. One consumer’s visit to the hospital generates substantial legal paperwork, complex approval processes, coordination of benefits with other insurers, and a blizzard of bills, notices, and follow-up calls that require months to resolve. This post elaborates on the new HfS Research report on the current state of healthcare payor Business Process Outsourcing.

Comment

The biggest political threat (yet) to the outsourcing industry

The Swiss, in their typically punctilious fashion, now have an "Anti-PowerPoint Party" with the self-stated goal of having the number of boring PowerPoint presentations on the planet to decrease and the average presentation to become more exciting and more interesting.

Comment

Painsharing exposed: HfS to reveal the worst performers in the outsourcing industry

Painsharing exposed: HfS to reveal the worst performers in the outsourcing industry

Introducing the HfS Research Painsharing Paradox

Comment

How 10-year-olds explain Cloud Computing

The kids are sharp. They're the one who love to make their own web sites. One has aspirations to make a video games that features a villain with a head made of cheese puffs.

Comment

Happy Birthday... HfS Research!

Happy Birthday... HfS Research!

Exactly one year ago, we bravely declared we were a research company, with a bunch of friends, stringers and part-timers. Today, we are a fully-loaded experienced research organization with depth and breadth of analyst talent across North America and Europe - with further expansion plans imminent.

Comment

Let's cut through the fluff and discover what’s really going in the sourcing industry

The Amazing Horse Race

The "Amazing Horse Race" is the ultimate public bloodbath of the sourcing industry, as the "Buy team" defends the title it gloriously won last year in Edinburgh. However this time it's not going to be quite as easy...

Comment

And here are... HfS' 2011 Outsourcing Predictions... on demand

And here are... HfS' 2011 Outsourcing Predictions... on demand

nd here we are, like clockwork, jumping on the tackiest, lamest marketing exercise every analyst, consultant, CEO, and wannabe thought-leader always persists in doing... because you are supposed to gasp "Wow - they are predicting the future!"

Comment

Meeting even those simple metrics can sometimes be a challenge...

even your granny could have put that one away...

Comment

Building your governance team: if you hire monkeys, you get...

Building your governance team:  if you hire monkeys, you get...

A well defined outsourcing strategy

Comment