HfS Network

Category Archives: Absolutely Meaningless Comedy

Are you ready for Generation 6 BPO?

Are you ready for Generation 6 BPO?

If you enjoyed our recent interview with Mike Salvino, you better get that Twitter following cranked up asap

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Time to fine-tune your multi-vendor strategy

Time to fine-tune your multi-vendor strategy

Time to fine-tune your multi-vendor strategy...

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Whoever said outsourcing was becoming a commodity?

Whoever said outsourcing was becoming a commodity?

Whoever said outsourcing was becoming a commodity?

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Where did our passion go?

Where did our passion go?

Let's make 2012 the year of getting passionate again! Let's dig deep to be honest with ourselves about what makes us get up in the morning - what makes us look forward to going to work again

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In case you missed our "Kill the Sales Cheese" webcast, here's the replay

In case you missed our "Kill the Sales Cheese" webcast, here's the replay

In case you missed our "Kill the sales cheese" webcast, here's the replay

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Fed up with cheesy sales presentations? Well, here's the web event you've been waiting for...

Fed up with cheesy sales presentations?  Well, here's the web event you've been waiting for...

So how can you make the sales process smell less like a Wisconsin dairy farm? Easy - simply join us for our next web event

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Eight top tips to prevent outsourcing providers committing harakiri in the sales process

Eight top tips to prevent outsourcing providers committing harakiri in the sales process

Let's save you nice outsourcing providers the time, trouble and expense of getting advice on how not to sell yourself, and give you all the advice you need, right here, right now - and for absolutely nothing

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A bunch of people talking, thinking, and writing about work but no one actually does real work

A bunch of people talking, thinking, and writing about work but no one actually does real work

Isn't it refreshing when you read someone's unbridled rant and you just have to say out loud, "Thank god someone finally called it".

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A little summery "thank you" to all of you

Tune in, crank up the volume, or pop in your headphones in if you're in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks... we really do appreciate all your support. You've been part of one heck of a journey (so far)...

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The healthcare payor BPO situation in 2011: Will Reform shatter a complacent industry?

Imagine what Tony would look like if he'd lost the bet!

Despite the value health care payors provide their customers, payors’ processes are complex, manually intensive, and prone to error. One consumer’s visit to the hospital generates substantial legal paperwork, complex approval processes, coordination of benefits with other insurers, and a blizzard of bills, notices, and follow-up calls that require months to resolve. This post elaborates on the new HfS Research report on the current state of healthcare payor Business Process Outsourcing.

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